Magpie Heathcare's powerful business intelligence and communication solutions enable healthcare organizations to become more effective and improve overall patient care and satisfaction.
The Efficiency & Quality Challenge
Inefficiency - Valuable clinical resources (nurses, physicians, technicians) waste too much time trying to identify & call physicians who are on-duty or on-call.
Poor Quality - Ineffective voice and pager communications contribute directly to gross inefficiencies and poor quality.
Business Intelligence
Lack Of Reliable Data - No reliable means exist for collecting accurate, real-time data concerning voice and pager communications. The only information available is manually-collected or anecdotal, and highly unreliable.
Something can’t be managed unless
it can be measured.
Magpie Applications
- Reduce response times with your on-duty or on-call clinicians by a least 50%
- Automate the communication process & provide closed loop confirmation
- Are easy to implement & easy to learn = fast adoption rates
- Provide real-time actionable data to drive compliance with expected response times and benchmarks Learn More
The Cost Of Inefficient Communication
“There is a wide gap between the most profitable U.S. hospitals and the least profitable ones, which run in the red. What separates them is productivity … With much of the current debate about how to reform the nation’s healthcare system focused on cost, improving efficiency will be a key focus for hospital administrators in the coming years.”
- Thompson Reuters, 2009
“According to our estimation, US hospitals “waste” approximately $12 billion annually due to poor communication among care providers. The loss, as percentage of hospital revenues is 1.93% -- when juxtaposed against the average hospital margin of 3.6% (AHA), the magnitude of the waste is particularly striking.… a typical 500 bed acute-care hospital will experience an annual economic burden of about $4 million due to wasted physician and nurse communication time and increase in length of stay.."
- Robert H. Smith School of Business, Center for Health Information and Decision Systems, Research Briefing, Winter 2008